Privacy Policy

Last Updated: 10th September 2026

Fixly Systems LLP respects your privacy and is committed to protecting the personal information of visitors, customers, prospective customers, and other individuals who interact with us.

This Privacy Policy explains how we collect, use, store, and protect personal information through our website and in connection with our business activities.

1.1 Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name
• Company or organization name
• Phone number
• Email address
• Project location
• Billing or business address
• Sports facility requirements
• Flooring requirements and specifications
• Information submitted through enquiry, quotation, or contact forms
• Any other information you voluntarily provide to us

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, referring website, and general website usage information.

1.2 How We Use Your Information

We may use your information to:

• Respond to enquiries and requests
• Provide quotations and project proposals
• Understand your sports flooring requirements
• Arrange consultations and site visits
• Provide and manage our products and services
• Communicate regarding projects and installations
• Improve our website, services, and customer experience
• Maintain business and customer records
• Prevent fraud, misuse, or unauthorized access
• Comply with applicable legal and regulatory requirements

1.3 Sharing of Information

We do not sell or rent your personal information.

We may share information with employees, contractors, consultants, technology providers, service providers, or other business partners where reasonably necessary to provide our services or operate our business.

We may also disclose information where required by law, court order, government authority, or law-enforcement agency.

1.4 Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure. However, no electronic transmission or storage system can be guaranteed to be completely secure.

1.5 Data Retention

We retain information for as long as reasonably necessary for business, contractual, legal, accounting, dispute-resolution, or regulatory purposes. When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable law.

1.6 Your Rights

Subject to applicable law, you may have the right to request access to, correction of, or deletion of personal information held by us, or to raise concerns regarding how your information is processed. Requests may be submitted using the contact details below.

1.7 Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

1.8 Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be published on this page along with an updated "Last Updated" date.

1.9 Contact

Fixly Systems LLP
Email: contact@fixlysystems.com
Phone: +91 8147539123
Address: 12th Cross Kasavanahalli, Bengaluru, Karnataka, India - 560035
Website: www.fixlysystems.com